工作职责
1.Support the order processing, settlement, corporate actions, transfer, and maintenance tasks, provide accurate and quality work to minimize reversal rate and complaint cases.
2.Report irregularities and issues to supervisor promptly and accurately, and handle exceptions and problem cases under advice and supervision of manager.
3.Provide quality services to internal and external clients in accordance with all group standards. And arrange payment settlement with client and counterparties.
4.Follow up independently with queries raised, escalating to line manager where appropriate.
5.Proactively seek out opportunities to assist other team members and learn other tasks in order to become familiar with the full operations flow, and proactively initiate enhancement in job processes
6.Ensure Service Level Agreement on various tasks such as compliance with all relevant internal control documents and external regulatory requirements.
任职要求
1.Excellent understanding of Funds industry and possess adequate level of knowledge in its products
2.Knowledge of Funds operations particularly from distribution side of business
3.Familiar with the securities market and banking practice
4..Ability to meet tight deadlines
5.Good communication and problem solving skills with proficiency in English and working knowledge of Simplified/Traditional Chinese